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Author Topic: First time PC connection help...  (Read 518 times)
Smiiile
Newbie


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« on: December 26, 2011, 10:28:47 PM »

When i first got the t919 behold, i got it connected to my computer fine no problem. Im pretty sure I just plugged it in through the cable and it connected. i was able to use TKeplorer no problem but one day it just stopped working, my phone would say it was charging from the usb cable but the computer wouldn't recognize it.

I reformatted the computer because the samsung website said the drivers have to be installed prior to the first connection, so i installed the drivers and connected it but same problem. It would charge but wouldn't connect. Now i got a new computer for xmas and I don't want to try to make it work just to have me do something wrong and mess it up.

Can someone give a detailed step by step on how to get it connected successfully for the first time? I downloaded the PC studio and Driver from the samsung website but idk if the driver is the correct one so if someone can verify thanks.
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brianbh1378
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« Reply #1 on: December 27, 2011, 11:13:42 PM »

I have the same problem as you but in my case it worst. I just got my phone and i can not connect my phone to my PC. It does say it's charging but nothing about the connection as i am trying to use the tkexlpoer
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tartilc
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« Reply #2 on: January 07, 2012, 11:45:49 AM »

Hey guys, I just wrote up a topic for another guy here it is:
http://www.samsung-behold.com/samsung-behold-how-to/samsung-cdma-technologies-driver!!!/
You see, this happened to me. Make sure you use your own driver (that worked before) if you can, since the one I attached wasn't the best. The trick is to uninstall the driver through Device Manager, and the computer will think that the phone is first-connected again. Also, you do NOT install the driver before connecting, it messed my setup up before. Also, if you have problems with TK File Explorer not being able to connect, then do this. First unplug the phone, exit TKFE and reopen it. Plug the phone in again and try. That doesn't usually work. This OTHER method, almost always works. With TKFE open and the phone still plugged in, right after you get the connection error, restart the phone (as in, turn it off with the red button, and turn it back on again) WITH the phone still plugged in and TKFE open. Try connecting, and it should work like a charm.  Wink
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