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Author Topic: Random Resets  (Read 898 times)
beholdcee123
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cryevisu123 cryevisu7
« on: May 12, 2009, 08:53:03 PM »
I wanted to start this thread because me, like many people have complained of random resets of their handset.
 
I initially had the first generation Behold, the one with the kinda cartoonish icons.  I began to get random resets of my handset. Seeing that there was a newer version out with 3D icons, I called TMo to receive one. I later learned that even these devices did the random resetting business. Soon thereafter, I began to get the said resets on my replacement second generation model.

Because I had been involved with discussions in a few threads that this topic came up in, I decided to start a specific thread. Not to reinvent the wheel, but hopefully, sometime in the future when more is known about this device, there may be a fix that someone would post here for other Beholders. Thus I am hoping that my thread will become a tool to update people on what's being done about the random resets, and if a fix surfaces that it'll be posted here so others can quickly access it.
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aaron206
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« Reply #1 on: May 12, 2009, 08:59:55 PM »
true that i also spent 200 dollars for this fone and it resets....

i really dont want to get a REFURBISHED one..
tmo can b such piss offs its the fones fault no excuse me its your fault for these resets y should i get a refurbished one.....

what do you think should i bcz i called them did the master reset and they said that if it breaks again then i can qualify for a REFURBISHED BEHOLD

what do yall think???
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beholdcee123
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cryevisu123 cryevisu7
« Reply #2 on: May 12, 2009, 09:22:56 PM »
Quote from: aaron206 on May 12, 2009, 08:59:55 PM
true that i also spent 200 dollars for this fone and it resets....

i really dont want to get a REFURBISHED one..
tmo can b such piss offs its the fones fault no excuse me its your fault for these resets y should i get a refurbished one.....

what do you think should i bcz i called them did the master reset and they said that if it breaks again then i can qualify for a REFURBISHED BEHOLD

what do yall think???

Aaron, I just received my replacement handset about a month or so ago, and it was a new one. It even still had the screen protection on it. I actually think that they are moving towards the refurbished handsets because of so many problems with this device.
I just hope that something is found out about this problem and we can get a fix. I had a reset going through my phone book! Now that ain't good.  Angry
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BeholdBlock13
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« Reply #3 on: May 12, 2009, 09:54:32 PM »
thats bogus! man samsung sucks! im still on my 1st gen handset (knock on wood) but if it starts raisin hell im gonna try and talk them into givin me a blk berry.. the G1's not back i jus dun like the keyboard i want a full touch screen.. but since there is a new app for the text (forget what its called) i might lean towards the bad boy.. but i be d@$n if i pay 200 for it tho.. cuz i used my "upgrade" for this phone
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xxMAGIC MANNxx
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« Reply #4 on: July 01, 2009, 10:58:11 PM »
Hey beholdcee you complained about it resetting?? What did they tell you and what did you tell them to get a new one?? Cause my phone does that randomly ALL THE TIME!! Its annoying.
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beholdcee123
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cryevisu123 cryevisu7
« Reply #5 on: July 01, 2009, 10:59:53 PM »
Quote from: xxMAGIC MANNxx on July 01, 2009, 10:58:11 PM
Hey beholdcee you complained about it resetting?? What did they tell you and what did you tell them to get a new one?? Cause my phone does that randomly ALL THE TIME!! Its annoying.

I got a new phone.
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xxMAGIC MANNxx
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« Reply #6 on: July 01, 2009, 11:01:11 PM »
What did you tell them?
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beholdcee123
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cryevisu123 cryevisu7
« Reply #7 on: July 01, 2009, 11:04:43 PM »
That it resets, I did a restore, and I want a new phone. Pretty straight forward.

Actually, they sent me a new battery first, but BEFORE I got it, after the restore, it started again, so I called them and demanded a new phone.

It's a documented problem.
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xxMAGIC MANNxx
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« Reply #8 on: July 01, 2009, 11:08:04 PM »
So do you think that if i was to call in and tell them what you told them i'd get a new one automatically or they would send me a battery as in your case?? Its prolly just depending on the person.
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LokiMal
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« Reply #9 on: July 02, 2009, 08:53:26 AM »
i have one of the first gen beholds and i think it might have randomly turned off once, cant remember it was along time ago. the only consistent problem i have with it is sometimes during a call ill hit the end button and it wont work. but if i touch something on the screen it will respond normally after that, so its annoying but hardly something i'd get rid of the phone for. shrug i dig the phone it does what i want it to
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Aricka88
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« Reply #10 on: July 03, 2009, 01:31:54 AM »
hmmm thats weird I have had 2 beholds (the first gen and the second) and have had no problems with the reset situation EVER. I have had this phone since feb.
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beholdcee123
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cryevisu123 cryevisu7
« Reply #11 on: July 03, 2009, 07:41:44 AM »
Quote from: Aricka88 on July 03, 2009, 01:31:54 AM
hmmm thats weird I have had 2 beholds (the first gen and the second) and have had no problems with the reset situation EVER. I have had this phone since feb.

The key word there is RANDOM meaning not all the time.
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xxMAGIC MANNxx
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« Reply #12 on: July 03, 2009, 11:26:44 AM »
Hey beholdcee was it easy to tell them that you wanted a new one or what did they tell you??!
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beholdcee123
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cryevisu123 cryevisu7
« Reply #13 on: July 03, 2009, 12:07:09 PM »
G
Quote from: xxMAGIC MANNxx on July 03, 2009, 11:26:44 AM
Hey beholdcee was it easy to tell them that you wanted a new one or what did they tell you??!

Honestly when I first told them they opted to send me a new battery.  But before it came I got the resets againso I demanded a new phone which they replaced and did not charge me the shipping fee.
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xxMAGIC MANNxx
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« Reply #14 on: July 03, 2009, 12:57:30 PM »
O alright because i think im going to call soon and see what the say! Smiley
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