Access the Internal Memory on the Behold?

Is there a way to access the Internal Memory on the Samsung Behold?  The T-Mobile warranty guy had me do a Master Reset on the phone (he assured me I wouldnt lose any pictures or videos) and I lost everything.  I am hoping to be able to get the internal memory as a drive letter in windows just like when using a memory card.  If I can get this I can then run a file recovery utility to recover the images. I cant use the PC Studio because Im on Windows 7.  Also, I dont think that gives me access to the file system anyways.

Also, does anyone know if T-Mobile or Samsung offers any recovery services for data?

Thanks in advance.

There is a way to do it. Remove your Sd card and connect your phone to your Computer. And make sure you are not on PcStudio mode. but on Mass Storage.